Privacy Policy

1. Introduction

Welcome to Zolance ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our freelance management platform at zolance.in.

By using Zolance, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with our policies and practices, please do not use our service.

2. Information We Collect

2.1 Personal Information

We collect information that you provide directly to us when you:

• Create an account (name, email address, password)
• Set up your company profile (company name, GSTIN, address, phone number)
• Create clients (client names, contact information, GSTIN)
• Generate invoices and proposals (project details, amounts, terms)
• Contact our support team

2.2 Automatically Collected Information

• Device information (IP address, browser type, operating system)
• Usage data (pages visited, features used, time spent)
• Cookies and similar tracking technologies

2.3 Payment Information

Payment processing is handled by Razorpay. We do not store your complete credit card information. We may store the last 4 digits and card type for reference purposes only.

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send invoices/proposals
• Send you technical notices, updates, and support messages
• Respond to your comments and questions
• Monitor and analyze trends, usage, and activities
• Detect, prevent, and address technical issues and security threats
• Comply with legal obligations (GST filing, tax records)

4. Information Sharing and Disclosure

We may share your information in the following circumstances:

4.1 With Your Consent

We share your information when you send invoices or proposals to clients via email.

4.2 Service Providers

We work with third-party service providers:

• Supabase: Database and authentication services
• Resend: Email delivery services
• Razorpay: Payment processing

4.3 Legal Requirements

We may disclose your information if required by law, court order, or government request, or to protect our rights and safety.

4.4 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information:

• Encryption of data in transit (HTTPS/SSL)
• Encryption of sensitive data at rest
• Secure authentication and password hashing
• Regular security audits and updates
• Access controls and user permissions

However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Invoice and proposal data may be retained for up to 7 years to comply with Indian tax and accounting regulations.

You may request deletion of your account and associated data at any time, subject to legal retention requirements.

7. Your Rights

Under Indian data protection laws, you have the right to:

• Access: Request a copy of your personal data
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your data (subject to legal requirements)
• Portability: Request your data in a portable format
• Objection: Object to processing of your data
• Withdrawal: Withdraw consent at any time

To exercise these rights, please contact us at privacy@zolance.in.

8. Cookies and Tracking

We use cookies and similar tracking technologies to:

• Remember your preferences and settings
• Keep you logged in
• Understand how you use our service
• Improve our service based on usage patterns

You can control cookies through your browser settings. However, disabling cookies may affect the functionality of our service.

9. Third-Party Links

Our service may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies.

10. Children's Privacy

Zolance is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us.

11. International Data Transfers

Your information may be transferred to and processed in countries other than India. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically.

13. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

• Zolance
• Email: privacy@zolance.in
• Website: https://zolance.in